Subsections of Catalog
Integrations
Navigate to Administration → Catalog→ Integrations to manage integrations.
In compare to Integration templates, the integrations are the real instances of the given integration templates (e.g. your production instance of Jira Cloud running for example at https://SOMENAME.atlassian.net).
You can make integrations and all related services restricted and accessible only to authorized users or group of users.
Info
This is also very useful, if you want to expose some parts of the target system administration functionality to privileged users (which is many times not possible in that system directly due to limited granularity of permissions).
Each integration has it’s business or technical owner, who the end users may contact in case of questions or asking for a access to restricted services.
Services
Navigate to Administration → Catalog → Services to manage services.
In compare to Service templates, the services are instances of real integrations and associated services (e.g. Jira Project, MS Teams channel, Trello workspace, Sharepoint space..).
You can make also individual services restricted and accessible only to authorized users or group of users.
Note
If you enabled the manager approval functionality on a global level, you can now require this manager approval for the given service from users who try to provision the service.
Bundles
Navigate to Administration → Catalog → Bundles to manage bundles.
Bundles help you to organize multiple IT Services into a bucket for easier provisioning.
Info
There is no limit for maximum number of IT Services added to a bundle.
Service Dependencies
An IT Service can be dependent on execution of other IT Service in the bundle, wait for it’s response output and set input dynamically.
It helps you to minimize number of inputs and possible duplicated values to be filled by end user when requesting more IT Services in the bundle with same inputs.
Permissions
Same as integrations and services, you can make the bundles accessible only to authorized users or group of users.
