Service Templates

Navigate to Administration → Templates→ Services to manage service templates.

Service templates helps you to define and manage service definitions.

Service Types

Workspace

A service that results in creation of a workspace (e.g. Jira Project, Sharepoint Space..) and you can navigate to it by visiting a specific URL.

Automation

A service that just performs an action - automation (e.g. generate a report..).

Request

You can use the following format to use dynamic inputs (taken from what a user enters into the form):

param=#{fk_fieldkey}

Response

Process the data received on the response and store its values (e.g. in form of workspaces).

This is applicable only to the Workspace service type, and after each successful execution of the service, a new workspace is created in the section Home → My Workspaces or Projects → PROJECT NAME → Workspaces.

Additionally to dynamic inputs mentioned in the Request section above, you can use also JSON path or a fixed variable:

#{fk_integration_base_url} -> returns the URL of an integration instance
${$.xxx} -> parse the JSON response to get a value

Fields

Fields is a feature which allows administrators to add additional information when creating a new enterprise project. You can manage the fields from Administration → Templates → Services → SERVICE NAME → Manage Fields.

Fields can be set as optional/required, hidden/visible and can depend on each other.

Field Types

The following field types are available:

• String
• Text
• Number
• Single Select
• Multi Select
• Checkbox
• Radiobutton
• Date
• External (fetch data in real-time via REST API)
• Group Picker
• User Picker (fetch users from LDAP)
• Secret (hidden by default)

Default Values

Default values help you to prefill selected field values when a user opens a service form. This is especially useful for hidden fields. Default values can be defined globally or per Project Category.