Serviceboard Projects

Navigate to Home → Projects to view all projects with privileged access. Serviceboard Project represents organizational, divisional, team, individual (or other) space where you provision your IT services. It tracks activities and workspaces created by any project user, which gives you a visibility across your entire department or team.

Note

Only privileged users with the role of Project Creator can create a Serviceboard Project.

Projects can be configured as:

  • Public (default) - any logged-in user can view the project
  • Restricted - only privileged users can view the project

Projects have the following permission roles available:

  • Owner - owns the Serviceboard Project. All activities permitted by admin and user access are granted to owner as well.
  • Admin - manage permissions and other administrative functions of the project. All activities permitted by user access are granted to admin as well.
  • User - provision IT Services in the given project img.png img.png