Users

User management section helps you to view and manage users by navigating to Administration → Security → Users.

Serviceboard provides roles model to empower users to perform certain actions. The following roles are available:

• Admin - Can manage permissions across the entire organization and other administrative functions available.
• Project Creator - Can create and manage owned enterprise projects.
• User - Can log in to the application, browse non restricted enterprise projects, manage projects with privileged access and consume available services.

Role can be changed from the user detail page.